# Open > Open is the AI workforce for restaurants — software that captures more customers, converts more orders, and retains more regulars. Open replaces a stack of marketing, loyalty, online ordering, and customer engagement tools with a single AI-native platform. Open is built for independent restaurants, multi-location groups, and enterprise restaurant brands. The platform includes marketing websites, online ordering, loyalty, gift cards, catering, SMS, email, mobile apps, and a set of autonomous AI agents that run marketing, SEO, advertising, support, and ecommerce work on behalf of operators. ## Core pages - [Home](https://www.getopen.com/): Product overview and platform pitch. - [Capabilities](https://www.getopen.com/capabilities): Full list of products and AI agents Open offers to restaurants. - [Customer stories](https://www.getopen.com/customers): Real restaurants using Open and the results they have seen. - [Blog](https://www.getopen.com/blog): Guides, news, and product updates. - [Contact sales](https://www.getopen.com/contact-sales): Talk to the Open team and book a demo of the platform. - [Support](https://www.getopen.com/support): Help and contact information. - [App Status](https://www.getopen.com/app-status): Live platform status, 90-day uptime history, and current/past incident reports. ## Products - [Websites](https://www.getopen.com/features/websites): AI-built and AI-maintained restaurant websites with online ordering, loyalty, and gift cards built in. - [Online Ordering](https://www.getopen.com/capabilities): Direct online ordering that restaurants own. - [Loyalty](https://www.getopen.com/capabilities): Loyalty program built into the ordering experience. - [Gift Cards](https://www.getopen.com/capabilities): Branded digital gift cards. - [Catering](https://www.getopen.com/capabilities): Catering ordering and lead management. - [SMS](https://www.getopen.com/capabilities): Two-way SMS marketing and customer messaging. - [Email](https://www.getopen.com/capabilities): Email marketing and lifecycle campaigns. - [Mobile Apps](https://www.getopen.com/capabilities): Branded iOS and Android apps for restaurants. ## AI agents - [Ecommerce Agent](https://www.getopen.com/capabilities): Runs the online ordering storefront — merchandising, upsells, recovery. - [SEO Agent](https://www.getopen.com/capabilities): Continuously audits and improves the restaurant's organic search presence. - [Advertising Agent](https://www.getopen.com/capabilities): Plans, launches, and optimizes paid ads. - [Marketing Agent](https://www.getopen.com/capabilities): Sends the right message to the right customer at the right time across SMS and email. - [Support Agent](https://www.getopen.com/capabilities): Handles guest questions and order issues. - [Catering Agent](https://www.getopen.com/capabilities): Captures and qualifies catering leads end-to-end. ## Customer stories - [Eat Fantastic](https://www.getopen.com/customers/eatfantastic): Eat Fantastic doubles monthly orders in five months on Open. - [LOQUI](https://www.getopen.com/customers/loqui): LOQUI grows from 3 stores to 6 and lifts same-store online sales 50%+. - [Pop's Bagels](https://www.getopen.com/customers/popsbagels): Pop's Bagels 4x's direct online sales. - [Hot Tongue Pizza](https://www.getopen.com/customers/hottonguepizza): Hot Tongue grows online sales 83%. - [dan modern chinese](https://www.getopen.com/customers/danmodernchinese): dan modern chinese doubles online sales and grows its mobile app to $1M/year. - [Schlok's Bagels & Lox](https://www.getopen.com/customers/schloksbagelsandlox): Schlok's doubles online sales in four months. - [Poached Neighborhood Kitchen](https://www.getopen.com/customers/poachedneighborhoodkitchen): Poached Neighborhood Kitchen grows digital sales 57% and 5×'s app adoption. - [LaSorted's](https://www.getopen.com/customers/lasorteds): LaSorted's grows online sales 500% after switching to Open. - [Flour Pizzeria](https://www.getopen.com/customers/flourpizzeria): Flour Pizzeria moves from disconnected systems to a seamless AI-powered experience with Open. - [Square Pie Guys](https://www.getopen.com/customers/squarepieguys): Square Pie Guys grows app sales from $0 to $2m/year. ## Blog (recent posts) - [The Payment Processing Lie: Your 'Rate' Isn't Your Real Cost](https://www.getopen.com/blog/real-cost-of-restaurant-payment-processing): Most restaurants think payment processing is just a rate. Approval rates, tokenization, fraud systems, and AI-driven optimization matter far more. - [A2P 10DLC vs. Toll-Free Numbers: Why Local A2P Numbers Are Becoming the Standard in Restaurant SMS Marketing](https://www.getopen.com/blog/a2p-10dlc-for-restaurant-sms): A practical breakdown of deliverability, trust, and compliance differences between A2P 10DLC and toll-free messaging. - [Restaurant SEO 101: How to Rank #1 for “Best [Food] Near Me”](https://www.getopen.com/blog/restaurant-seo-best-food-near-me): Modern SEO, AI-driven optimization, local content, and structured data — the 2025 guide to ranking #1 on Google for local restaurant searches. - [How Restaurant AI Decides What to Send — Inside the Decision Engine](https://www.getopen.com/blog/restaurant-ai-decision-engine): A deep dive into how AI determines what to message restaurant customers, when to message them, and why — using real-time behavior and adaptive personalization. - [How Restaurants Are Using AI to Increase Sales in 2025](https://www.getopen.com/blog/ai-for-restaurants-2025): How restaurants are using AI to increase online orders, reduce operational costs, improve customer retention, and drive growth in 2025. - [The Complete Guide to SMS Marketing for Restaurants (2025 Edition)](https://www.getopen.com/blog/sms-marketing-for-restaurants): Use SMS marketing to boost online orders, increase repeat visits, and grow customer loyalty — the definitive 2025 guide for restaurant SMS. - [How to Increase Online Orders for Your Restaurant in 2025 (The Complete Playbook)](https://www.getopen.com/blog/increase-online-orders-for-your-restaurant-in-2025): A practical, modern guide for restaurants that want more direct orders, higher margins, and repeat customers — without relying on marketplaces. - [The Big Brands Are Already Doing It: How Chains Bake Delivery Into Menu Prices](https://www.getopen.com/blog/big-brands-already-bake-delivery-into-menu-prices): A follow-up on including delivery in your prices — turns out Chipotle, Chick-fil-A, McDonald’s, and others have quietly been doing exactly this for years. - [Include Delivery Costs in Your Menu Prices — Not at Checkout](https://www.getopen.com/blog/include-delivery-costs-in-your-menu-prices-not-at-checkout): People hate delivery fees, and having them is killing your ability to convert third-party customers into direct customers. - [Loyalty Points Kind of Suck: The Case for Cash Back and Making Rewards Simple Again](https://www.getopen.com/blog/cash-back-loyalty): In order for restaurant loyalty to really work, we need to simplify and reframe how we think about rewards. ## Legal - [Privacy Policy](https://www.getopen.com/privacy-policy) - [Customer Terms of Use](https://www.getopen.com/terms-of-use) - [Merchant Terms of Service](https://www.getopen.com/merchant-terms-of-service) - [Account Data](https://www.getopen.com/account-data) ## Optional - [llms-full.txt](https://www.getopen.com/llms-full.txt): Single-file dump of the full marketing site content as markdown, for one-shot LLM context loading. - [Sitemap](https://www.getopen.com/sitemap.xml): Machine-readable sitemap.