Win your restaurant's customers back.
Online ordering alone isn't enough – you need a marketing engine that helps you grow direct online sales. Open helps you work less and make more.
Powering thousands of restaurants
Your customers + you.
How it was meant to be.
With real-time delivery tracking, apple/google pay, loyalty, credits, live support and more, your customers will finally love ordering direct.
Intuitive interface
Open provides you with state-of-the-art online ordering in minutes. Yes...minutes.
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Mobile app
Apps are just better. Don't think customers will download your mobile app? Think again, 50% of our restaurant's customers do.
Real-time order tracking
Tracking orders in real time is now expected by customers. Open doesn't cut corners on the user experience.
Your marketing copilot that works on autopilot
Online ordering isn't enough. You need a growth engine to drive direct sales to your restaurant. Marketing copilot is your answer.
Promo campaign calendar
Your marketing copilot will create a campaign calendar designed to drive direct sales growth.
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SMS and push notifications
Automatically communicate your campaigns to customers via SMS and push notifications.
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Abandoned cart reminders
Sending reminders when customers abandon a cart is one of many things your marketing agent is trained to do.
Get real-time support without adding headcount
Your real-time AI support agent will handle all customer requests and consistently get smarter over time.
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Chat support
Customers can chat in about orders, restaurant info, and more.
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Case resolution
Open's agents solve 97% of issues, and we'll kindly reach out for the 3% that need your input.
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Continuous learning
As your agent continues to solve support cases, it gets smarter and smarter.
A POS integration that actually works
No additional hardware or changes to operational workflows. We integrate so seamlessly your staff will barely notice we're there.
Built by restaurant owners, for restaurant owners.
I grew up in my dad's pizzeria. He owned and operated Georgee's for 42 years. Much of our team grew up in restaurants or worked in restaurant technology (half of the company is made up of early DoorDash employees). We get online growth, care about restaurants, and are determined to build a product that helps you succeed.
Georgee Jacobs, Co-founder & CEO
Trusted by the best restaurant brands.
We go the extra mile for you to create experiences like these.
We've got answers
Here are some of the questions we get most often. If something isn't covered here, please reach out! We'd love to chat.
No... Open is online ordering + mobile app + a marketing assistant + real-time customer support. It's what we think is required to actually grow your direct online sales.
Yes, Open will build you a native mobile app for both iOS and Android.
This varies by restaurant to restaurant. We've seen some of our top performing restaurants double sales in their first three months.
Open's fee is $1,000 per month per location in addition to a 5% service fee charged to the customer. For our first 2,000 restaurant partners, we've decided to waive the $1,000 monthly fee. Reach out to see if you're one of the first 2,000.
There are two important things to think about when it comes to service fees for customers: 1) what does my pricing look like relatively to ordering from a third-party? and 2) what's the customer's effective cost when factoring in loyalty? Many restaurants inflate prices on third-party marketplaces, and those marketplaces charge service fees on top of the inflated prices. Therefore, even with the 5% service fee, customers typically end up spending much less ordering direct. The second point is that if you offset the service fee with a 10% loyalty program, ordering direct ends up being a 5% net benefit to the customer.
We don't have one. We strongly believe we have to earn your business every day.
Take control of your restaurant today
Start using Open and experience a new level of direct online sales.
