Open

App Status

All systems operational

Systems

Merchant Dashboard

The merchant.getopen.com control panel.

Operational

Online Ordering

Customer-facing ordering and checkout.

Operational

Websites & Hosting

Merchant marketing sites and storefronts.

Operational

Marketing & Messaging

Email, SMS, and push notification delivery.

Operational

Payments & Gift Cards

Payment processing and gift card balances.

Operational

API & Integrations

Public API and third-party integrations.

Operational

Uptime, Last 90 Days

90 days ago100.00% uptimeToday

Past Incidents

March 2, 2026

Slow load times in the Merchant Dashboard

Minor

Affected: Merchant Dashboard

  1. Resolved

    Performance has returned to normal and load times are fully recovered. This incident is resolved.

  2. Identified

    We identified a database performance issue and are applying a fix.

  3. Investigating

    We're investigating reports of slow page loads in the merchant dashboard.

OperationalDegradedOutageMaintenance